Refund Policy

Refund Eligibility

• Time Limit: Refund requests must be made within 3 days of your purchase. After this period, we will be unable to process any refund requests.
• Credit Usage: If you have used more than 30 credits, regardless of the purchase date, you will no longer be eligible for a refund.

How to Request a Refund

If you meet the above eligibility criteria and wish to request a refund, please follow these steps:

1. 1
   Contact Us: Reach out to our support team via email at support@useedance.pro
2. 2
   Provide Details: Include your account information, order number, purchase date, and the reason for your refund request in the email.
3. 3
   Submit on Time: Ensure your refund request is submitted within 3 days of purchase.

Refund Processing

Once we receive your refund request, we will review it and notify you of the result within 3-5 business days. If approved, the refund will be processed through your original payment method and may take 5-10 business days to appear in your account, depending on your payment provider.

Non-Refundable Items

• Credits that have been fully consumed (used beyond the 30-credit limit)
• Purchases made more than 3 days ago
• Subscription renewals (automatic renewals can be cancelled for future billing cycles)

Policy Changes

We reserve the right to update this refund policy at any time. Any changes will be posted on this page, and we recommend checking regularly for the latest information. Changes will be effective immediately upon posting.